FAQ

I'm not sure what to buy. Can I get some advice on which products are best for me?

Absolutely! We would love to answer any questions you may have and help you learn more about the products on our site. E-mail us at ndeyezcxtjg@gmail.com to get advice from our expert team. We will do our best to reply as soon as possible!

Can I return sale or promotional items for a refund?

Any site-wide promotional sales (Black Friday and Cyber Monday, most notably) are final and these orders are not eligible for return/refund. Other promotions will detail the return policy in any related announcements via e-mail and/or social media.

Is the date on my product the expiration date or the manufacturing date?

We realize the dates on our products can be confusing (we get this question quite a bit) as some products have the expiration date printed while others have the manufacturing date printed. If you are still unsure about the date on your product, feel free to contact us at ndeyezcxtjg@gmail.com.

How can I cancel my order?

We will do our best to process order cancellations (and/or changes) but our ability to do so depends on if an associate can "catch" the order before it is sent to our warehouse floor. This is the point at which the box is packed and set aside for shipping along with the rest of the orders received in the past 24+ hours. Please e-mail us as soon as possible for a cancellation request so we can determine if we are still able to process the cancellation.